KaiCalls MCP server

Initiate a real outbound phone call via a KaiCalls AI agent

Check the status of a call by its ID

List recent calls for the authenticated business

Get the transcript and summary of a completed call

Get the real call recording URL for a call so reviewers can listen to the voice/audio instead of relying only on the transcript.

List KaiCalls agents available to the authenticated account

Get business information, agent count, and recent call stats

Audit the business-level operational setup Claude needs before changing a client account: staff alert recipients, SMS/email alert flags, escalation rules, textable send-link entries, and assigned agent voice/model/greeting metadata.

Configure business-owned staff alert recipients and post-call escalation rules. Use this for emergency/urgent texts, callback alerts, billing/provider follow-up alerts, and ensuring alerts go only to the correct business staff.

Create or repair the business_links entries used by the send_link/send_sms tools. Use this when callers need booking, directions, cancellation, sister-location, or service-specific links texted without exposing raw URLs in the voice prompt.

Safely add or replace a named operational rules section inside an agent inbound prompt, then route the prompt patch through the governed agent.patch broker. Use this for cross-business handoffs, callback language, alert promises, and client-specific operating rules without round-tripping the whole prompt manually.

List leads for the authenticated business, with optional status/source/agent filters. Includes the latest AI lead score when available.

Get full details for a single lead by ID, including the latest AI lead score and explanation.

List recent voicemails for the authenticated business, including transcripts and recording URLs.

List recent SMS messages for the authenticated business. Filter by conversation or direction (inbound/outbound).

List outbound call campaigns for the authenticated business.

Create an outbound call campaign (cadence + lead batch) and optionally launch it immediately. Launching queues calls for the orchestrator; existing TCPA/consent gating still applies at dial time. Requires admin role on the business.

Get a dashboard summary (lead counts by status, conversion rate, call volume and duration, top agents, and business outcomes by type) over a recent time window.

Create a new lead or update existing leads for the authenticated business, routed through the governed leads API (business access-checked, usage-logged, and audited). To create one, pass `lead` with at least one of name/phone/email plus optional status/source/notes/agent_id/etc. To update, pass `updates`: an array of { id, ...fields } for one or many existing leads (status, name, phone, email, notes, address, city, state, zip). Updates are access-checked per row and report partial success.

Send an outbound text message from one of your agents' phone lines to a recipient, routed through the governed messaging API. Compliance gates (opt-out / Do-Not-Call / quiet-hours), rate limits, and message logging all apply. Provide from_agent_id (the sending agent), to (recipient phone in E.164), and message. Optionally link lead_id to attribute the text and respect that lead's automation-pause state.

Edit an agent's live runtime configuration — greeting/first message, inbound or SMS prompt, voice, language model, max call duration, and call-transfer settings — routed through the governed update broker so every change keeps the consent + audit trail (a versioned config snapshot and change history). Mutating changes need an idempotency_key; high-impact live changes need human authority (an authority envelope) or queue_for_approval for dashboard sign-off. For just a single named operational-rules section, prefer configure_agent_business_rules.

Ask the KaiCalls on-behalf update broker to perform a scoped, governed mutation. Supported intents: phone.emergency_address.set, transcripts.sink.configure, agent.patch. Prefer update_agent_config for prompt/voice/model edits, configure_agent_business_rules for a single named operational prompt section, upsert_lead for lead create/update, send_sms for outbound texts, configure_staff_alerts for alert recipients/rules, and configure_textable_links for send-link setup. Mutating requests need an idempotency_key; high-risk changes need human authority. The broker returns needs_user_input, needs_approval, pending_approval, executed, denied, or unsupported — never an unaudited side effect.